Courses – FAQ

Here are some of the Frequently Asked Questions:

Has GW Training Academy Closed?

Yes due to other commitments GW Training Academy has closed for the forcible future. I am still happy to answer questions via email

Is a refund available if I decide the course is not for me?

Refund: Cancelling your enrolment within 14 days will entitle you to a refund of your course fee minus the value of any course registration fee.

No Refund: Cancelling after 14 days from enrolment, the full course fee will be due in full.

Course completion: From enrolment on to a level 2 or level 3 Certificate you will have up to 12 months to complete your course. If you have not completed your course within 12 months and would like to continue, you will need to pay for a new course enrolment.

Exam Re-sit fees: All theory and practical exam re-sits are free for up to 6 months. After 6 months all fees apply for practical, theory, and case study assessments.

Any other questions please don’t hesitate to email us on .