Courses – FAQ

Here are some of the Frequently Asked Questions:

How many hours should I study per week?

It depends on individual education level, subject knowledge and the student. When enrolling you will be asked how much available time you have to dedicate to your studies. Based on this information and the course option we will advise on how many hours will be required to successfully pass your course.

As a general guide you should study a minimum of 10 hours each week.

Who accredits your courses?

Active IQ are the awarding body who accredit our courses. Active IQ are an awarding body recognised and regulated by Ofqual (England) and Qualifications Wales. Active IQ develop qualifications for training organisations like us to deliver for our learners.

Are Active IQ qualifications recognised by CIMSPA?

All our qualifications are recognised by CIMPSA and sit within their Professional Development Framework.

Is a refund available if I decide the course is not for me?

Refund: Cancelling your enrolment within 14 days will entitle you to a refund of your course fee minus the value of any course registration fee.

No Refund: Cancelling after 14 days from enrolment, the full course fee will be due in full.

Course completion: From enrolment on to a level 2 or level 3 Certificate you will have up to 12 months to complete your course. If you have not completed your course within 12 months and would like to continue, you will need to pay for a new course enrolment.

Exam Re-sit fees: All theory and practical exam re-sits are free for up to 6 months. After 6 months all fees apply for practical, theory, and case study assessments.

Any other questions please don’t hesitate to email us on .